{"policy":{"body":"\u003cdiv\u003eWe accept returns for store credit only. Items must be postmarked to return or returned to our storefront location within 21 days of your delivery date with original receipt. Original shipping fees are non-refundable. Return shipping fees will not be refunded or included in store credit on any returned items and is the responsibility of the customer when shipping items back to us. Store Credit will be applied to a gift card that will be emailed to you within 3-7 business days after the delivery of your return.\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003eIf you wish to return an item, please fill out the return form included with your order. If you are unable to locate your return form, please email\u003cspan\u003e\u0026nbsp;\u003c\/span\u003e\u003ca href=\"mailto:Pecanrows@gmail.com\" target=\"_blank\"\u003ePecanrows@gmail.com\u003c\/a\u003e\u003cspan\u003e\u0026nbsp;\u003c\/span\u003ewith your order number and let us know that you will be returning your item.\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003eMerchandise must have original tags attached. Merchandise must be unused, unwashed, unworn, free of damage, pet hair and odor free, including cigarette smoke. Clothing returns must have no evidence of make up or self tanner.\u003c\/div\u003e\n\u003cdiv\u003e\u0026nbsp;\u003c\/div\u003e\n\u003cdiv\u003eIf clothing item deteriorates due to improper laundering and care, item will not be refunded.\u003c\/div\u003e\n\u003cdiv\u003eSale items are not eligible for returns.\u0026nbsp;\u003c\/div\u003e\n\u003cdiv\u003eGift cards are not eligible for returns.\u003c\/div\u003e\n\u003cdiv\u003eHoliday items cannot be returned after the holiday has passed.\u003c\/div\u003e\n\u003cdiv\u003eReturns are not allowed for the purpose of repurchasing at a discounted or sale price.\u003c\/div\u003e\n\u003cdiv\u003e\u0026nbsp;\u003c\/div\u003e\n\u003cdiv\u003eReturns that do not meet all criteria will not be accepted and an additional postage charge of $10 must be paid to have an item returned to you. \u0026nbsp;\u003c\/div\u003e\n\u003cdiv\u003e\u0026nbsp;\u003c\/div\u003e\n\u003cdiv\u003ePlease send returns to:\u003c\/div\u003e\n\u003cdiv\u003ePecan Row\u003c\/div\u003e\n\u003cdiv\u003e637 N. Liberty Street\u003c\/div\u003e\n\u003cdiv\u003eWaynesboro, GA 30830\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eDamages and issues\u003c\/strong\u003e \u003cbr\u003ePlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExceptions \/ non-returnable items\u003c\/strong\u003e \u003cbr\u003eSelect items cannot be returned, like earrings, perishable goods, custom products and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. \u003cbr\u003e\u003cbr\u003eUnfortunately, we cannot accept returns on sale items or gift cards.\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eReturns are not allowed for the purpose of repurchasing at a discounted or sale price.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","created_at":"2020-10-21T16:49:49-04:00","updated_at":"2025-06-30T15:46:39-04:00","handle":"refund-policy","title":"Refund policy"}}